MELVIN GRAVELY: Everyone I've talked to at Truist has always started with, great question. Andy has this way of meeting with you, and you leave and realize, you've got a lot of advice. I always felt like Andy was in it for other people.
ANDY HAWKING: We did not talk about lines of credit or credit. We talked about the industry. We talked about our backgrounds and our families. And that, then, led to discussions about what does Triversity want to do? And then I hit on something that resonated with him. That was the leadership development. Now, I introduced Don Galactico, and Don took it from there.
DONALD GELETKO: Andy introduced me to Mel Gravely. And I told Mel directly, I said, Mel, I want to help you build this thing, but you're going to have to really come to our program, and it's going to start with you. And he did it. And he came. And he had a really good experience.
JIM WATKINS: I really appreciate both Don and Andy and just the genuineness that they have and wanting to support me personally and my leadership, how they want to support the growth of our company, our business.
MELVIN GRAVELY: We're moving to a neighborhood called Walnut Hills. It's in the city of Cincinnati. Walnut Hills is in the process of redevelopment. We want to accelerate the growth and development of Walnut Hills. We are thrilled that Truist is the banker for this facility. It's the largest investment we've ever made. Everyone around our table, on our side, wanted to do business with Truist, because it was evident from the start that they were going to be the right solution for us. Again, I'm not talking about the terms of the deal. I'm talking about the creativity and the flexibility and the interest in what we were really trying to accomplish.
ANDY HAWKING: And Mel said, you won the business. You weren't the cheapest, but you got it. And that was very rewarding for all of us. And here we are today in a facility that will make a tremendous difference to the community.
JIM WATKINS: I see the personal touch. As we try to partner with our customers, that's part of our mantra. We see that same thing in Truist. When you're client centric, it becomes natural. If you're focused on asking the right questions, then you are providing solutions, not selling products. This is a great story, and it's just the beginning.
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